In the food industry, the consumer’s voice is extremely important to keep in mind as new products and quality improvements are devised every day. We all strive for customer satisfaction, but the customer’s voice, documented through consumer surveys, complaint tracking, and social media, isn’t always satisfaction per se. To interpret the feedback and translate it into formulation changes and flavor concepts can be a skill in and of itself.
Food manufacturing is not a typical manufacturing operation; it faces unique dilemmas compared to conventional manufacturing. Because of this, the mindset of food manufacturers must also be unique. This article relates conventional manufacturing operations with food manufacturing, shows why the food industry needs a different mindset, and provides approaches to change the mentality of the industry.
2017 was an incredible year for food safety filled with challenges in identifying key issues having a pivotal impacton the F&B industry. That said, I believe these five food safety topics brought revolutionary changes to the way the food industry tackled food safety issues and will alter how we approach food safety and how we do business in 2018 and beyond.
GFSI schemes are used as the base requirement for many supply chain verification and supplier approval programs, but are customers using them independently? In many incidences, I've noted customers are taking only the GFSI certificate as a verification step without fully understanding the challenges the schemes are having. Here, I review those challenges.
Over the past decade, scandals related to adulterated and fake food have made international headlines and generated waves of consumer backlash. This column will explore a new partnership between China and The EU that aims to take down food fraud.
In addition to their use for Point-of-Use Water Disinfection, UV-C LED-based solutions have now been demonstrated to offer novel and unique approaches to food production sanitation.
In 2017, the food industry was filled with disruption — from Amazon acquiring Whole Foods, to significant growth in the meal-kit industry. Because of this, food companies are taking a holistic look at customer bases and determining any possible competitive advantage for 2018. In the year ahead, we'll see five ways the food industry will become more agile and opportunistic in order to win consumer loyalty.
A recent Food Online article provided tips for compliance with the Produce Safety Rule, but some provisions in the rule are clearer than others. Over the past several months, the FDA has announced various reconsiderations related to the rule that can be difficult to interpret. This article will review and explain a few of them.
Many HACCP plans are not well-integrated with prerequisite programs. Because of this, the food safety system isn't robust. In the first article of a two-part series, I will show that focusing on prerequisite programs, starting with cGMPs, is the best starting point for converting a HACCP plan into a Preventive Controls Food Safety Plan.
Since the FDA banned using "medically important" antibiotics in livestock for healthy animals or food animals to speed growth, the livestock industry — and the food companies they supply livestock products to — has been challenged to create great-tasting and high-quality products at low costs. This column offers five antibiotic-free alternatives for rearing food animals.
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